Terms of service

Last updated: 01/09/26

Welcome to FaineBox. By accessing or using fainebox.store (the "Site"), you agree to be bound by these Terms of Service.

1. General

This Site is operated by FaineBox. Throughout the Site, the terms "we", "us", and "our" refer to FaineBox.

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age, or accessing the Site under the supervision of a parent or legal guardian.

3. Products & Pricing

We reserve the right to modify prices, discontinue products, or limit quantities at any time without notice. All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.

We make every effort to display product colours and images accurately; however, we cannot guarantee that your device's display will reflect the exact colour of the product.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Payments

We accept payment via UPI, credit/debit cards, and net banking via Razorpay[, and Cash on Delivery]. By providing payment information, you represent that you are authorised to use the payment method provided.

6. Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery timelines, and charges.

7. Returns & Refunds

Please refer to our Return & Refund Policy for details on eligibility, timelines, and process.

8. Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of FaineBox and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

9. User Conduct

You agree not to use the Site for any unlawful purpose, to violate any applicable laws, to infringe upon our intellectual property, or to submit false or misleading information.

10. Limitation of Liability

To the maximum extent permitted by law, FaineBox shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts of Tirur/kerala